FREQUENTLY ASKED QUESTIONS
NEED HELP?
Find quick answers to common questions about our products, ordering, and services.
DO YOU SELL TO INDIVIDUALS AND CONTRACTORS?
Yes, we sell to both professional contractors and the do-it-yourselfer.
DO YOU INSTALL THE PRODUCTS?
We do not do any installation work ourselves. If you are looking for someone to do your job, give us a call and we can help you find a local contractor.
HOW FAR DO YOU DELIVER?
Our delivery area depends on the type of product you are ordering but we will deliver to approximately a 30 mile radius from each of our store locations. Please contact us to find out if we can deliver to your job location.
HOW MUCH ADVANCE NOTICE DO I NEED TO GIVE FOR A DELIVERY?
Our delivery schedule varies but we can usually get your order out to you within one to 2 days.
HOW DO I PAY FOR MY ORDER?
If you do not have a credit account with us, all orders are C.O.D. We accept cash, check, and credit card (credit cards must be approved before delivery).
WHAT ARE YOUR HOURS?
Please see the Locations section of our Contact page for store hours
HOW MUCH MATERIAL DO I NEED?
Visit the Calculators page of our website to help you estimate how much aggregate, mulch or concrete you will need for your project. It is important to make sure your measurements are as close as possible. Depending on the size of your project, being slightly off grade can make quite a bit of difference in how much material you will need. In order to avoid possible small load charges, it’s always a good idea to add a little extra to your order.
I NEED A STEP DELIVERED, WILL THE DRIVER SET IT IN PLACE FOR ME?
Yes, we can set the step where it needs to go. The area where the new step goes must have all items cleared out and ready for setting. Most of our steps are set with a forklift unit that detaches from the back of the delivery truck. This forklift unit needs approximately 9′ wide and 9′ tall clearance all of the way up to the spot where the step goes. Our equipment may not be able to cross all driveways and sidewalks due to risk of cracking and or deformation.
